Buying Prescription Eyewear in Dubai

A pair of glasses has two prices worth asking about. The first is what it costs to get the finished pair made. The second is what it will cost if you have to bring it back. In Dubai, you can find both a clear starting price and a convenient fitting appointment, but a frame sticker, a lens quote and an aftercare plan cover different parts of that purchase.

For a straightforward everyday pair, use the AED 299 OWNDAYS Essential ON2015 C1 as one public benchmark. OWNDAYS includes its standard lenses in its frame-price model. If you need progressives, want a special coating or are trying to reuse a much-loved frame, get two written quotes for the complete job. At eyewa, the UAE site offers online single-vision ordering and directs more complex orders to stores. For either retailer, choose a branch you can realistically return to after work if the arms need adjusting or you need the finished lenses checked. OWNDAYS UAE pricing model · OWNDAYS Essential ON2015 C1 · eyewa UAE FAQ

Prices and policies checked 6 November 2026. Product listings show public prices. Your prescription, lens selections and branch availability determine the quote for your pair.

Book the right appointment before you pick a frame

If you already have a prescription, take a legible copy and tell the shop whether this is a replacement for the glasses you wear every day or a separate pair for a different purpose. Bring the current glasses too. The frame can tell the dispenser something a photo cannot, especially if you can point to the bridge that slides or the arm that presses behind your ear. If you need a new prescription, ask the branch which professional will see you and what the advertised test includes. Ask whether you can leave with a written prescription and whether the fitting measurements are provided separately.

The Dubai Health Authority’s public Dubai Medical Registry has separate searches for facilities and professionals. For a branch appointment, start with the specific location and the facility’s registered name. If the mall sign and registry use different names, ask the branch for the name to search. Once you know who will see you, use the professionals tab to look up that individual. The booking page tells you how to make the appointment. The registry is where you check the relevant facility or professional listing. DHA licensing overview · Dubai Medical Registry

Keep the eye test and the price conversation separate. A store can offer a complimentary test while charging for lens options, and an included test can also matter to the terms of a later remake. If you are shopping with a prescription from elsewhere, bring it to both stores and ask each one to spell out any difference in aftercare. At OWNDAYS, for example, the published lens visual-performance guarantee has a specific condition about who did the test. OWNDAYS customer guarantees

OWNDAYS for a public frame-and-lens benchmark

The black Essential ON2015 C1 is a medium resin frame listed at AED 299. The product page gives the dimensions as 55 mm lens width, 16 mm bridge and 143 mm temples. If the numbers inside your current arms are close, you have a useful frame to start with when you get to the shop. Try it on anyway. Two frames with the same printed bridge size can sit differently once you have them on your face. OWNDAYS’ Deira City Centre branch describes its included standard lens as 1.60 high-index aspheric with multicoat and UV protection. Call the branch if you are travelling specifically for this black frame. The product page establishes the catalogue price and variant, and the shop can check its own stock. Deira City Centre branch

Ask the salesperson to write the base pair and any change on separate lines. The UAE FAQ lists a fee starting at AED 300 for progressives. The retailer’s lens guide also shows a progressive option starting at AED 1,050. If the salesperson quotes a premium design, ask for its name and a quote for the entry option as well, using the same frame. For an order with multiple upgrades, ask for the combined lens price instead of adding the individual website starting prices yourself. Two price lines on a menu may refer to separate options or to a design that already includes another feature. OWNDAYS UAE FAQ · OWNDAYS UAE lens guide

OWNDAYS publishes a one-year visual-performance guarantee with one complimentary lens-power change for eligible orders where OWNDAYS conducted the eye test. Customer-specified powers and prescriptions from other optical stores are excluded from that benefit. The retailer also describes a two-month exchange from progressives to regular lenses if you cannot get used to the progressives. Ask whether your proposed order qualifies, what happens to any price difference and how the branch handles a remake to another progressive design. The published exchange describes a switch to regular lenses. For the frame, there is a separate one-year manufacturing-defect policy with exclusions, including sale items. Keep the warranty card. OWNDAYS also publishes complimentary lifetime fitting, cleaning and maintenance for its glasses. OWNDAYS Japan on Instagram

eyewa for a shop visit before a more involved order

The UAE FAQ lists free store eye tests and describes online ordering for single-vision lenses. It asks for a valid prescription with sphere, cylinder and axis where applicable, and pupillary distance, usually abbreviated PD. The same FAQ directs shoppers with complex orders, including bifocals and varifocals, to stores. If you are bringing an outside prescription, ask the branch to check that it has all the information needed before you spend time choosing a frame. For in-person options, the UAE directory lists branches including Mall of the Emirates, Dubai Festival City and City Centre Mirdif. Pick the one where you can both get fitted and return to collect. eyewa UAE store directory

Watch how the price is presented. The UAE terms describe a promotion on selected frames at AED 1 where an eligible lens package must be purchased separately and other offers cannot be combined. The terms explain the structure of the offer. Availability and the lens tier for your prescription still have to be confirmed. If you see that signage, ask for the full price of one finished pair with the least expensive lens package suitable for your order. Then price any upgrade on its own line. A cheap frame is useful only if the completed pair also comes in at a price you want to pay. eyewa UAE terms and EyewaCare

The paid EyewaCare terms give starting prices of AED 99 for single vision and AED 149 for listed categories including progressives. The service is for eligible eyewear, lasts a year from invoice and provides one covered use. It can cover breakage or significant scratches and has a prescription-change provision for eligible children under 12. Loss, routine wear, third-party frames and prescription changes from age 12 are excluded. That makes it worth asking two different questions at the counter. What will the branch do if the lenses were made incorrectly, and what will EyewaCare do if you damage a correctly made pair later? If a seller mentions the unused-plan credit, the terms describe a future voucher with a three-month validity period. Keep that separate from today’s bill. eyewa on Instagram

Reuse a favourite frame only after it is inspected

If the frames you already own sit well and the hinges still feel solid, a lens-only quote is worth getting. Take the actual frame in. A photo cannot tell the shop what will happen when the old lenses are removed, and a cracked rim or a distorted frame may make the job unsuitable. Ask if they accept the material and shape, if they will need to keep the frame while the lenses are made and what happens if it breaks while being worked on.

OWNDAYS’ dedicated UAE replacement page advertises a basic AED 350 charge and says frame fitting, processing and cleaning are included. Its UAE FAQ quotes from AED 500 for high-index aspheric lenses in frames from other shops, while the UAE home page displays a AED 299 headline for replacement including frames from other brands. The replacement page also says it cannot replace your original frame if it breaks during lens cutting. Treat those prices as published reference points and ask the branch to put the price for your frame and both lenses in writing after inspection. At eyewa, the UAE FAQ says its replacement service currently fits lenses into frames originally bought from eyewa. OWNDAYS lens replacement · OWNDAYS UAE home page

A useful comparison is the price of reusing the frame against a new pair with the same lens specification. Compare the time without your glasses too. If you have only one usable pair, ask whether the shop can order the lenses first and take the frame later. Get both the date it expects the lenses and the date it can return your glasses. If you are leaving town on Friday morning, an estimate in working days is less useful than a promised collection date.

Put two written quotes side by side

Give both shops the same prescription and intended use. Ask for the total in AED for the frame and both finished lenses, including VAT and any charge for fitting or collection. Have each shop name the lens design and index, describe which coatings come as standard, and itemise optional changes. If the fitting requires an in-person measurement, get it taken with the actual frame you intend to buy. A quote on a different frame is still useful for budgeting, but ask the dispenser to confirm the specification and price once you make your final choice.

Separate the price before any insurance claim from the amount you expect to recover. If you plan to claim, ask your insurer whether the specific branch and the type of lens are eligible, whether there is a cap, and what documents it wants. Then ask the shop whether it can provide an itemised invoice or complete the required form. A possible reimbursement can affect your decision once confirmed. Until then, compare the amount each shop would actually charge.

For a second pair, ask each shop to quote both pairs individually before applying any promotion. You might want one everyday pair and one pair of prescription sunglasses. If the deal includes only standard lenses on the second frame, ask what the sun lenses would add and whether both frames qualify. If one pair would be ready before the other, ask if you can collect separately and how that affects any return window. A two-pair offer is easier to assess once each pair has a job and a price.

Make collection part of the purchase

Bring your old glasses and the written quote when you collect. Check the colour and model, ask the dispenser to confirm the lenses against the order and take time to check that the frame sits level and feels secure. If it presses at one ear, slips when you look down or feels different on one side, point to the exact spot while the fitter is there. Ask which adjustments can be made at any branch and which require returning to the one that sold the pair.

Before leaving, keep the invoice, the warranty card if issued, and the number for the shop that will handle a follow-up. Get three answers in writing if you can. Who adjusts a frame that needs a tweak? Who checks and remakes a lens if the shop made it incorrectly? What is the deadline if you want to return a pair that was correctly made? The answers can come from different policies, and they matter more on a custom order than the phrase “one-year warranty” on its own. For a basic pair, the documented standard lens and a nearby branch may settle the choice. For progressives or a favourite frame you want to keep, give more weight to the written fitting, collection and remake terms.